When users encounter an Canon printer offline error, it’s frustrating. Half of all wireless printer customers must deal with such issues. In such a situation, you will not be able to print any documents from your printer. So, if your HP printer is offline and you’re using Windows, follow the steps and have it fixed right away.
Solution 1: Restart your system, printer and router
Suppose your computer fails to locate the printer while using a wireless network. Restart your computer, Wi-Fi router, and printer.
- First, switch off the HP printer and remove the power cord.
- Now, shut down your computer.
- Connect the power cord back into the printer and switch it on.
- Now, unplug the power cable from the Wi-Fi router and wait for 15 to 20 seconds.
- Again, plug the power cable back into the Wi-Fi router.
- At last, switch on the computer.
All of your gadgets are set up for a fresh connection. So, let’s go on to the next technique to fix the Canon printer offline Keep Going issue.
Solution 2: Connect your HP printer to the Wi-Fi network using the Touchscreen panel
Connect the HP printer to your Wi-Fi network using the HP wireless setup wizard.
- Access your HP printer’s control panel and click on the wireless icon.
- Now, tap on the setup icon.
- Tap on the Restore Network Defaults option and select yes to acknowledge.
- The HP printer will look for any wireless network that is accessible.
- Then, select your Wi-Fi network by tapping on it.
- Next, you need to enter your Wi-Fi password when requested.
- Once the HP printer is connected to your Wi-Fi network. The blue Wi-Fi light will stop blinking and stay on.
Check to see if the Canon printer offline issue is resolved.
Solution 3: Try HP Smart app > Diagnose and Fix
Download HP smart app and launch Diagnose and Fix.
- First, launch the HP Smart app and locate Diagnose and Fix.
- Now, click on the Diagnose and Fix icon. The icon is located in the left-bottom side corner.
- Hit the start button.
- If any problems are discovered, follow any directions that are given.
If the Canon printer offline Keep Going issue is still not fixed, choose one of the other alternatives.
Solution 4: Try Windows HP Print and Scan Doctor
Run HP Print & Scan Doctor on your Windows PC to help diagnose and resolve printing problems.
- First, place some paper in the paper tray.
- Then, switch on the HP printer.
- Next, download and save HP Print & Scan Doctor installer on your computer.
- Double-click the installer to set up the software.
- Now, open the program. Click on Start and select your printer and launch the diagnostic process.
- Suppose your printer is not listed. Click on My product is not listed option.
- Next, follow the onscreen instruction to fix the connection.
In the end, try printing a document. Continue to the next procedure to solve it if the Canon printer offline is still displayed.
Solution 5: Set the HP printer as your default printer
If you want Windows to always use the same printer for print and scan operations, you need to set it as the default printer.
- Open the start menu. Search for Printers & scanners. Then click on it.
- Remove the check mark from the box that reads “Let Windows manage my default printer.”
- Now, select your printer from the list of available printers.
- Next, click on manage. Set your printer as default.
Check to see if the Canon printer offline Keep Going issue is resolved.
In conclusion, now you know how to fix the Canon printer offline issue. Try any of the above-mentioned ways to troubleshoot your printer.
